Paying bill for old phone / tv costs

[Bertie16]

My wife got a new phone and had to set up her own account but I am still paying for her old phone on our sky bill.

she kept the old number (which she was told she could do with no charge) but we're paying £12.50 a month on my account and she's paying £49 a month on hers. This has been happening for 3 months I think without us knowing.

Her name is Emily Bodmer
I'd also like to discuss TV costs please.

Thank you

Robert Bodmer

[caesarome]

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@Bertie16 wrote:

but we're paying £12.50 a month on my account and she's paying £49 a month on hers.

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If your wife has another phone and it is on your account then you have to keep paying for it until the credit agreement has been paid off in full. 

[PandJ2020]

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@Bertie16 wrote:

I'd also like to discuss TV costs please.

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This is customer-led help forum - you aren't contacting Sky directly here...

[PandJ2020]

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@Bertie16 wrote:

she kept the old number (which she was told she could do with no charge)

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Not sure what this means but all dataplans are chargeable.