Account & Billing
0

Discussion topic: Payed bill by debit as couldn't pay by direct debit now saying I'm in credit

Reply
Michaelbush87
What's this?
This message was authored by Michaelbush87 This message was authored by: Michaelbush87

Payed bill by debit as couldn't pay by direct debit now saying I'm in credit

‎05 Aug 2024 04:06 PM

Payed bill by debit as couldn't pay by direct debit now saying I'm in credit

Report post
Post 1 of 3
352 Views
Reply
0 Likes
Reply

All Replies

Mark39
What's this?
Superuser
This message was authored by Mark39 This message was authored by: Mark39

Re: Payed bill by debit as couldn't pay by direct debit now saying I'm in credit

‎05 Aug 2024 04:13 PM

Posted by a Superuser, not a Sky employee. Find out more

When was your direct debit due? Sky may not yet have been. notified that it failed.

Report post
Post 2 of 3
348 Views
Reply
0 Likes
caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Payed bill by debit as couldn't pay by direct debit now saying I'm in credit

‎05 Aug 2024 04:15 PM

Posted by a Superuser, not a Sky employee. Find out more

The payment you have made will have gone on your account as a credit because if a direct debit fails Skybwill try again in 10 days time which is why you do not need to pay iit as you have done.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 3 of 3
346 Views
Reply
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion