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Discussion topic: Payed bill by debit as couldn't pay by direct debit now saying I'm in credit

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Michaelbush87
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Payed bill by debit as couldn't pay by direct debit now saying I'm in credit

‎05 Aug 2024 04:06 PM

Payed bill by debit as couldn't pay by direct debit now saying I'm in credit

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Mark39
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Re: Payed bill by debit as couldn't pay by direct debit now saying I'm in credit

‎05 Aug 2024 04:13 PM

Posted by a Superuser, not a Sky employee. Find out more

When was your direct debit due? Sky may not yet have been. notified that it failed.

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caesarome
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Re: Payed bill by debit as couldn't pay by direct debit now saying I'm in credit

‎05 Aug 2024 04:15 PM

Posted by a Superuser, not a Sky employee. Find out more

The payment you have made will have gone on your account as a credit because if a direct debit fails Skybwill try again in 10 days time which is why you do not need to pay iit as you have done.

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