02 May 2024 08:54 AM
I want to change subscription but can't remember account password
02 May 2024 02:33 PM
Posted by a Superuser, not a Sky employee. Find out more02 May 2024 09:00 AM
Posted by a Superuser, not a Sky employee. Find out moreHit 'forgotten your password?' When trying to log in
02 May 2024 09:15 AM
Do you know how to reset account password you need when you phone sky?
02 May 2024 09:32 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @Lynda304 Just tell them you have forgotten your password, they will then use other questions to check your identity.
02 May 2024 11:29 AM
Thank you, tried that but they sent me here.....
02 May 2024 11:44 AM
Posted by a Superuser, not a Sky employee. Find out moreWhen you call and are asked questions by the bot try saying nothing so hopefully it routes you through to adviser because us customers on here can not help with this as we can only suggest you use this forgotten password reset link for your online account:
https://skyid.sky.com/resetpassword/
02 May 2024 02:33 PM
Posted by a Superuser, not a Sky employee. Find out moreNo problem. Browse or search to find help, or start a new discussion on Community.
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