Park Home unable to have sky dish erected

[RozaineUK]

Has anyone had problems trying to get a dish who lives in a park home, engineer came out to say he wasn't allowed to put one on our home, wanted to put it on a pole right in front of the front window , we decided this was not a option! He suggested we have a sky stream box, we have no broadband here yet, as its a new build , so not a option either. After numerous phone calls to Sky speaking to lots of different depts who were clueless to what a park home even was , it was decided I would need a specialist engineer , but, its my understanding they deal with heights etc and not the construction ,  so Im not confident they will be able to do it. Anyone ekse had issues with park homes or caravans that can advise me. Thank you 

[TimmyBGood · Accepted solution]

@RozaineUK 

A Sky installer typically won't bolt a dish to such a property because the techniques and fixings they are equipped with are intended for conventional brick/block walls.

I doubt a specialist Sky team would be appropriate either.  One possibility might be for you to pay a local independent installer to put a dish in place, although Sky can still refuse to use this if it doesn't meet their own access requirements.

[RozaineUK]

Thank you, yes I did think about getting a independent company to do this , I think it's my only option, it's odd though, as on the park where we are , lots of our neighbours have sky dishes, I've asked a few of them and one couple had their dish erected by Sky  on side of home , been quite a few years ago it was done, but , it's the same construction. The engineers who came were adamant they were not allowed to do it despite me pointing it out that all my neighbours had dishes . 

[TimmyBGood]

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@RozaineUK wrote:

 The engineers who came were adamant they were not allowed to do it despite me pointing it out that all my neighbours had dishes . 

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Their working practices do change over the years, and have typically become more restrictive.  The concern over a park home would be wind-loading on the dish in extreme weather exerting more force than the surface it's attached to can take: on conventional properties chimney mounts are no longer an option for the same reason.

[RozaineUK]

Yes that makes sense, our immediate neighbours have their dish on side of home, I will speak to a independent company, thank you so much for your advice.