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Discussion topic: PROBLEMS WITH SIGNING IN AS I HAVE 2 ACOUNTS

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This message was authored by: Janesw1

PROBLEMS WITH SIGNING IN AS I HAVE 2 ACOUNTS

I have 2 different accounts with sky (2 separate properties), using 2 diferent email addresses (and so have 2 different account numbers).  Every time I sign in with the email address for the second property, it brings up the other  account.  I have tried clearing my history so that should not be the cause.

Anyone have any suggestions?  Thank you

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This message was authored by: caesarome

Re: PROBLEMS WITH SIGNING IN AS I HAVE 2 ACOUNTS

Posted by a Superuser, not a Sky employee. Find out more

@Janesw1 

Do you use the email address as the login details so the username part ?

 

Does each account have a different email address set up as their recovery one ?

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