Account & Billing
0

Discussion topic: Owed money by sky - broadband cancellation

Reply
Cath1990
What's this?
This message was authored by Cath1990 This message was authored by: Cath1990

Owed money by sky - broadband cancellation

‎25 Nov 2023 08:57 AM

Hello,

 

I cancelled Broadband with Sky last month be my latest bill shows I'm owed money. I never got this back as a refund, will this money be used off next months bill instead?

Report post
Post 1 of 2
207 Views
Reply
0 Likes
Reply

All Replies

PandJ2020
What's this?
Superuser
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Owed money by sky - broadband cancellation

‎25 Nov 2023 09:13 AM

Posted by a Superuser, not a Sky employee. Find out more

Depends on what services you have - some credit can be used/some can't.

 

We can escalate for a refund if the account is showing in credit.

I am just another Sky customer and my views are my own
Report post
Post 2 of 2
200 Views
Reply
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion