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Discussion topic: Overpayment

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This message was authored by: Penfold09

Message posted on ‎28 Apr 2025 08:35 AM

Overpayment

I changed my package details on 12th April ( took sports off) guy on phone told me there would be a £10 fee ( which am sure at the end of the call said they would waver it) now I've been changed the £10 on my WiFi bill and it's showing up on my tv package too ...and can't get to speak to anyone
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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎28 Apr 2025 10:14 AM

Re: Overpayment

Posted by a Superuser, not a Sky employee. Find out more

@Penfold09 

When calling just remain on the line when asked anything by the bit so don't reply to any questions it asks you.

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