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Discussion topic: Overpayment

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This message was authored by: Liz+Hynes

Overpayment

Cancel my free month's subscription of sky sports !!!

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This message was authored by: caesarome

Re: Overpayment

Posted by a Superuser, not a Sky employee. Find out more

@Liz+Hynes 

You can't cancel via here as this is community where Sky customers help each other.

 

You need to contact Sky and give them 31 days notice to cancel it, so you can either call or use the messaging service to do this.

 

https://www.sky.com/help/articles/cancel-sky-tv

 

Select "No, I still need help" at the bottom of the page on the above link.

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This message was authored by: Daniel0210

Re: Overpayment

Posted by a Superuser, not a Sky employee. Find out more

@Liz+Hynes 

Unfortunately unless you give notice to cancel on the same day the trial was started you'll be paying for a part months subscription at least. 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
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MERRY CHRISTMAS and a HAPPY NEW YEAR
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This message was authored by: Liz+Hynes

Re: Overpayment

Idid cancel within days of signing up - Was told the subscription will be cancelled but only after the months trial !! Sky know what they are doing - The sky engineer who connected us & signed us up for the sky sports free months trial - NEVER MENTIONED we had to sign up & cancel all at once !! As you suggest 🤷‍♀️

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