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Discussion topic: Overpayment

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Avatar for Nic0312
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This message was authored by: Nic0312

Message posted on ‎26 Jun 2024 09:59 AM

Overpayment

In the last month from 28.5-24.6 I have paid £104.45 out of my bank to sky but it is not showing up on my bill. This was definitely not the amount which was agreed to when I took out the contract. Why is there not an option to actually speak to someone
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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎26 Jun 2024 10:01 AM

Re: Overpayment

Posted by a Superuser, not a Sky employee. Find out more

What is showing on this months bill is it the same amount or less ?

 

Did you make a manual payment if so do you now see a credit on your account ?

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