@DL56
You haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers. Therefore we can't see your bills.
@DL56 wrote:
upto 31st March 2025 my monthly bill was £54.50
From 1st April new monthly bill was £59.23. (No alteration to services supplied)
That seems to have been the 2025 price increase.
after a couple of months of incorrect charging and credit you started to charge me
£63.49 a month.
That may have been an increase that was deferred for a couple of months but I'm guessing here.
Finally in December 2025 I received a credit of £34.26,
the January payment to March again went back to £63.49 instead of £59.23
please credit £12.78 and please ensure the increase on April 1st applies to £59.23 not the incorrect price
Could these rises also incorporate the end of a discounted deal?
▪️ I AM NOT A SKY EMPLOYEE ▪️
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
