Discussion topic: Overcharged

This message was authored by: Soph16 · ‎28 Aug 2024

Sky have messed up my bills and overcharged me for the past 3 months.

apparently they have sorted it now - although I am not hopeful as it has been sorted twice before

how long does it take for my bill to update with the correct amount and credit?

This message was authored by: Soph16 · ‎28 Aug 2024

Also they dont seem to care that i could do with the bill being corrected as i am on maternity pay 🫠

This message was authored by: caesarome · ‎28 Aug 2024

Have you checked to see what your future bills show ?

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This message was authored by: Soph16 · ‎28 Aug 2024

Yep they are all ok apart from this months and no credit of the £100 I have been overcharged

This message was authored by: caesarome · ‎28 Aug 2024

If you don't see a credit which would be applied if you have been overcharged then you will have to speak to Sky again about it.

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Discussion topic: Overcharged

Overcharged

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