Discussion topic: Overcharge

This message was authored by: CaraJ250 · ‎26 Sep 2023

I re contacted last week and was told my next bill would be just over£20.I even checked with the agent on the phone that she meant my September bill as it's due 26/09 so I thought they might not have time to change the direct debit - I was assured it would be - now I have been debited my original bill amount of £83.00 leaving me out of pocket unexpectedly. Please help.

This message was authored by: caesarome · ‎26 Sep 2023

@CaraJ250

What do you future bills show that you will be paying ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: CaraJ250 · ‎26 Sep 2023

Sept invoice was supposed to be amended to £20.56

Oct -£39.95 (as it is to included a £10 admin fee)

Nov onwards -£29.95

This message was authored by: caesarome · ‎26 Sep 2023

The October and November bills look like credits to me as you have a minus in front of the figure so no money should be taken from you if this is correct.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: CaraJ250 · ‎26 Sep 2023

Not credits, I was using the lines as dash's

Discussion topic: Overcharge

Overcharge

All Replies

Re: Overcharge

Re: Overcharge

Re: Overcharge

Re: Overcharge

Was this discussion not helpful?

Search Sky Community

Start a new discussion