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Discussion topic: Hi why has my sky bill increased so high

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This message was authored by Slouise1972 This message was authored by: Slouise1972

Hi why has my sky bill increased so high

I was paying 72.00 then on march bill 78.38 April bill is increased to 93.50 that's very steep why when I was on fixed for 18 months not happy as I can't remember being notified please help and explain sarah 


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Hi why has my sky bill increased so high

Posted by a Superuser, not a Sky employee. Find out more

This will have happened for one or two reasons, there is a price rise on 1st April and also your discount might be ending.

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Hi why has my sky bill increased so high

Posted by a Superuser, not a Sky employee. Find out more

This will have happened for one or two reasons, there is a price rise on 1st April and also your discount might be ending.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Hi why has my sky bill increased so high

Posted by a Superuser, not a Sky employee. Find out more

@Slouise1972 
As well as the annual price increase from 1 April, a discounted deal may have ended or be ending very soon. You would have been told the date the discounted deal was ending when you originally took it out. If you haven’t already you should compare a previous bill to your latest bill and see where the amounts differ.
If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another minimum term contract. Sky are not obliged to offer you another discount but if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available.

You can either call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

This link https://www.sky.com/help/articles/been-overcharged may also help.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Wodie This message was authored by: Wodie

Re: Hi why has my sky bill increased so high

In June it was £66 same as months before, then July £70-64 then August £75-87 then Sept £92 that's a increase of £27-51 WHY ???
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Hi why has my sky bill increased so high

Posted by a Superuser, not a Sky employee. Find out more

@Wodie 

Sounds like a discounted deal is ending. See my post immediately above yours. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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