06 Mar 2023 03:56 PM
I was paying 72.00 then on march bill 78.38 April bill is increased to 93.50 that's very steep why when I was on fixed for 18 months not happy as I can't remember being notified please help and explain sarah
06 Mar 2023 04:00 PM
Posted by a Superuser, not a Sky employee. Find out moreThis will have happened for one or two reasons, there is a price rise on 1st April and also your discount might be ending.
06 Mar 2023 04:00 PM
Posted by a Superuser, not a Sky employee. Find out moreThis will have happened for one or two reasons, there is a price rise on 1st April and also your discount might be ending.
06 Mar 2023 04:01 PM
Posted by a Superuser, not a Sky employee. Find out more@Slouise1972
As well as the annual price increase from 1 April, a discounted deal may have ended or be ending very soon. You would have been told the date the discounted deal was ending when you originally took it out. If you haven’t already you should compare a previous bill to your latest bill and see where the amounts differ.
If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another minimum term contract. Sky are not obliged to offer you another discount but if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available.
You can either call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
This link https://www.sky.com/help/articles/been-overcharged may also help.
26 Sep 2023 03:00 PM
26 Sep 2023 03:03 PM
Posted by a Superuser, not a Sky employee. Find out moreSounds like a discounted deal is ending. See my post immediately above yours.
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