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Discussion topic: Over payment

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This message was authored by: AmyOsborne

Over payment

Hi all, I am trying to make an overpayment on an Apple Watch I bought with sky, everytime I click "make a payment" and error message appears on both my phone and when I've tried on my laptop. Does anyone else have this problem? 

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This message was authored by: Daniel0210

Re: Over payment

Posted by a Superuser, not a Sky employee. Find out more

@AmyOsborne 

What do you mean by "trying to make an overpayment "? 

 


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: AmyOsborne

Re: Over payment

Trying to pay off more money than what is being taken monthly. So basically trying to pay it off quicker 

This message was authored by: Daniel0210

Re: Over payment

Posted by a Superuser, not a Sky employee. Find out more

@AmyOsborne 

Paying extra manually is likely to result in the extra being marked as a credit on your account and used for future payments. Call Sky to pay off a chunk of the total amount for the device.

 


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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