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Discussion topic: Over paid

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Avatar for Lukeydodds2210
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This message was authored by: Lukeydodds2210

Message posted on ‎21 Nov 2025 09:34 PM

Over paid

My account has been overpaid by 50 pound 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎21 Nov 2025 09:38 PM

Re: Over paid

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@Lukeydodds2210 

Do you mean you made a manual payment and now you see a £50 credit on your account ?

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This message was authored by: Lukeydodds2210

Message posted on ‎25 Nov 2025 08:55 PM

Re: Over paid

No I was on call to one of skys customer team they charged me 81 pound this month and said 50 pound will be getting refunded as it wasn't my fault and nothings come of it! I need this sorting asap as 50 pound is a lot of money this time of year 

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Message posted on ‎25 Nov 2025 09:27 PM

Re: Over paid

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@Lukeydodds2210 wrote:

I need this sorting asap as 50 pound is a lot of money this time of year 

Sure, but we can't sort it here.  You'll have to get back in contact with Sky.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: caesarome

Message posted on ‎25 Nov 2025 10:14 PM

Re: Over paid

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@Lukeydodds2210 wrote:

No I was on call to one of skys customer team they charged me 81 pound this month

What does your bill here show the £81 is for:

 

https://www.sky.com/bill/tv-broadband-talk

 

Does it show that a discount has ended so compare it to last months bill.

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