Outrageous price increase

[Hodgey71]

Sky expect customers to pay an extra £35 a month for exactly the same service without realistic explanation

[oj01]

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@Hodgey71 wrote:
Sky expect customers to pay an extra £35 a month for exactly the same service without realistic explanation

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I would hazard a guess that a £35 discount is ending on your account.

[Daniel0210 · Accepted solution]

@Hodgey71 
If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

Significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so don’t expect anything close to a new customer deal.

If you decide it’s no longer value for money and you’re thinking of changing providers remember that in 18/24 months time you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.

[TimmyBGood]

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@Hodgey71 wrote:
Sky expect customers to pay an extra £35 a month for exactly the same service without realistic explanation

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There's no annual price rise at this time of year, but reversion to list price at the end of a discounted minimum term is something every customer encounters unless a new arrangement is agreed.

[PandJ2020]

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@Hodgey71 wrote:
Sky expect customers to pay an extra £35 a month for exactly the same service without realistic explanation

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...or in other words, implementing the contract you agreed to?