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Discussion topic: Getting silent voicemails on Vodafone mobile.

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This message was authored by: Ldutch

Getting silent voicemails on Vodafone mobile.

Sorry, couldn't find a board for cancellation nuisance calls.

I cancelled my contract with Sky to end when the contract runs out in October. I then started receiving anything up to 3-4 calls a day on my mobile, the minute I answer they talk over me for a few seconds then hang up. It got to the stage where I didn't answer that number but then they started leaving voicemails, some of which said a Sky agent tried to contact me but others were silent. I blocked the number but they can still access the voicemail. Most of the voicemails are silent. The voicemail notifications just say to ring 121. They don't always give the caller number.

i have tried complaining to Sky but can't get past the chat bot.

has anyone else had this issue? It is beginning to feel like they are stalking me.

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This message was authored by: Chrisee

Re: Getting silent voicemails on Vodafone mobile.

Posted by a Superuser, not a Sky employee. Find out more

@Ldutch assume you are aware scammers frequently use company names like Sky's to get you to call them? Sky in practice rareky make outbound calls except if you have an open order or have recently cancelled a service so it is quite lijely the calls are not from Sky but a scammer using their name.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Ldutch

Re: Getting silent voicemails on Vodafone mobile.

Whether they really are from Sky or not,and I do accept that they might be scammers,  I just find it odd that, even after I blocked their number, whoever is doing it, they can still access my voicemail. I have reported it to Vodafone and have been told that the only way to stop it is to take out my voicemail altogether. 
Plus Sky have been sending me messages through my account  to offer me new deals not to leave them.

i have tried to report what is happening but the chatbot won't connect me to a human. I fear I will just have to sit it all out until the contract ends and see what happens then.

This message was authored by: Daniel0210

Re: Getting silent voicemails on Vodafone mobile.

Posted by a Superuser, not a Sky employee. Find out more

@Ldutch 

If you no longer have any active Sky subscriptions you may not to be able to do this but try adjusting your marketing preferences here

https://www.sky.com/mydetails/data-and-personalisation 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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