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Discussion topic: Notification of Death

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This message was authored by: Gildea

Notification of Death

I'm trying to notify Sky of death of primary account holder.  I also need to change the account into my name as I inherited the home.  I am from the U.S. and I am having trouble calling any of the numbers with my U.S. Mobile even though I've tried many things.  Please help

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This message was authored by: Daniel0210

Re: Notification of Death

Posted by a Superuser, not a Sky employee. Find out more

@Gildea 

Sorry for your loss. As you're not a UK resident you may not be able to transfer the account to yourself. This is the advice Sky provide…
https://www.sky.com/help/articles/deceased-sky-account-holder 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Gildea

Re: Notification of Death

Although I live in U.S.. I am also an Irish Citizen.

This message was authored by: Daniel0210

Re: Notification of Death

Posted by a Superuser, not a Sky employee. Find out more

@Gildea 

That's something Sky will need to advise on. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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