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Discussion topic: Not receiving Sky VIP emails

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This message was authored by: Catherine2754

Not receiving Sky VIP emails

When I enter any Sky VIP competitions or offers, I no longer receive any confirmation emails to confirm I have entered whereas I always did in the past. 
I therefore wouldn't know if I am successful as I am not being notified. 
There is no issue with logging into my Sky VIP or with my email account. 

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This message was authored by: caesarome

Re: Not receiving Sky VIP emails

Posted by a Superuser, not a Sky employee. Find out more

Is your email address up to date on your account ?

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This message was authored by: Catherine2754

Re: Not receiving Sky VIP emails

Yes I have the same email address. I receive emails as normal and can log in to Sky no problem. I just don't receive any emails. I wondered if they stopped sending confirmation emails but I don't see why they would. 

This message was authored by: poppetmum

Re: Not receiving Sky VIP emails

Did this ever get resolved as I've always had that problem too.  Found out yesterday I had won concert tickets by opening the app and looking at bookings, but only have 7 days to claim from the date of the email, I have received no email!  So I have no idea when the 7 days runs out.

I have never received any reward emails and have checked my settings.

Anyone resolved this or can advise how to fix?

This message was authored by: Braysoj

Re: Not receiving Sky VIP emails

Im getting this I got the athletic reward but no email has come through help 

This message was authored by: Braysoj

Sky vip no emails coming through

When I enter a competition through Sky VIP or enter to get stuff like cinema tickets I am not receiving the email when I use my Gmail account. I am receiving them but when I use my Hotmail account, I am not receiving them. I'm trying to Sky to get this issue started today. no one can help me with you I have now lost out on the athletic  code

This message was authored by: Mark39

Re: Sky vip no emails coming through

Posted by a Superuser, not a Sky employee. Find out more

@Braysoj wrote:

When I enter a competition through Sky VIP or enter to get stuff like cinema tickets I am not receiving the email when I use my Gmail account. I am receiving them but when I use my Hotmail account, I am not receiving them. I'm trying to Sky to get this issue started today. no one can help me with you I have now lost out on the athletic  code


Your post isn't related to Sky Yahoo Mail where you originally posted I've added it to your earlier comment here,on the same subject.

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