Discussion topic: No return label provided

This message was authored by: Vicky161 · ‎24 Jan 2026

No return label received as they stated in letter.

Moderator notes: Edited title

This message was authored by: GD1 · ‎24 Jan 2026

@Vicky161 You can print off the labels for the returns here https://www.sky.com/help/articles/return-tv-broadband

Remember to keep your proof of posting.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Vicky161 · ‎24 Jan 2026

Thank you

This message was authored by: 2muchTV · ‎25 Jan 2026

@Vicky161 Further to printing label, keep proof of posting safe and/or make a copy scan or photo.

Also suggest putting a note inside packaging with your name and Sky account #

Former Sky HD+, Q and Stream customer
Now TV Sports + Entertainment + Cinema + Ultra Boost @ £34 pm (till April 2026)
1000/115 FTTP (Aquiss) to Zyxel DX3301
3 x Asus XT9s + + RT-AC58U V3 for WiFi (AP mode)
65" Samsung S92C OLED TV
C430 Samsung soundbar with subwoofer
6 other streaming TVs
43+ network connected devices

Discussion topic: No return label provided

No return label provided

All Replies

Re: Ive packed the sky box to return and took it to post office and they say it doesnt have the lab

Re: Ive packed the sky box to return and took it to post office and they say it doesnt have the lab

Re: Ive packed the sky box to return and took it to post office and they say it doesnt have the lab

Was this discussion not helpful?

Search Sky Community

Start a new discussion