@Iansaye
If you're referring to your telephone password so she can contact Sky on your behalf, call Sky and when prompted for it say "forgotten it" or similar. Sky should be able to verify your identity as the account holder by other means and then set up a new telephone password with you.
▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
