@Dean1987 wrote:
I'm still waiting for my broadband to be set up it's not due for another week or two. It was due to be set up over a month ago but there to an issue not caused by me the broadband didn't work. I'm currently receiving messages about outstanding bill. I'm not being funny but I'm not paying for something I've not yet rceived. if the community can help me get this through this guy I very much appreciate it
You may be entitled to the automatic compensation scheme, but that won't apply until after the issue is resovled and would then be credited to your account. So essentially you are paying now but would then likely be credited in about 6 weeks time as per the scheme.
https://www.sky.com/help/articles/auto-compensation
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