Discussion topic: New offers not applicable if in contact??

This message was authored by: mchoccy1 · ‎06 Feb 2023

I'm locked in a contact on both my broadband and TV package - yet in my offers area had offers available that would have reduced both my tv bill and my broadband yet when I called I was told they are not available to me as I'm in the the contact. Why on earth are these coming up as offers available to me then?

This message was authored by: SKY1992bf · ‎06 Feb 2023

@mchoccy1 i think what people see are generic offers not specific to each customer, and the onus is on customer to see if the offer is available to them

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Discussion topic: New offers not applicable if in contact??

New offers not applicable if in contact??

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