Discussion topic: New customer cant see details anywhere

This message was authored by: waveydave86 · ‎13 Jan 2024

Hi,

I signed up almost two weeks ago, due to go live on 2 February. But have only received one email saying "you'll soon have Sky Broadband powering your home" but no details, e.g. account number! Ive logged into mysky and it doesnt have any of my orders in there neither, is this normal?! The £5 deposit has been taken from my account, so i think the order went through ok.

This message was authored by: caesarome · ‎13 Jan 2024

I'm not sure if you will be able to access this yet but usually where you can see your account number is on your billing:

https://www.sky.com/manage/bill/

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Discussion topic: New customer cant see details anywhere

New customer cant see details anywhere

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Re: New customer cant see details anywhere

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