Discussion topic: New customer billing question
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 30 Mar 2025 08:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
New customer billing question
I've just arranged my switch to Sky and want to know when I start paying for my TV service. Is it when I activate the streaming device which will be in about 21 days or is it now because I can already view on the Sky Go app the channels I am going to be getting. I seem to recall the customer service set-up adviser saying not before the streaming device is activated but I'm not sure. Thanks
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 30 Mar 2025 09:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New customer billing question
@Wickham1 Your first bill will be due 3 days after you activate the service, however if you haven't activated it within 21 days Sky will automatically activate it.
https://www.sky.com/help/articles/bills-and-payments-sky-glass-first-bill
Message posted on 30 Mar 2025 09:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New customer billing question
Thanks. So does that exclude the App that I can already access?
Message posted on 30 Mar 2025 09:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: New customer billing question
Up until you service is activated you get access to all available content on Sky Go then when your TV service is activated what you can view will match your subscription.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page