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Discussion topic: New contract

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Avatar for angel_pam
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This message was authored by: angel_pam

Message posted on ‎30 Aug 2025 10:03 AM

New contract

Hello I just signed up for sky and receiving my sky stream puck today. I was looking at my contract and noticed that it says its a 24 month contract. But when I signed up, I wanted the 31 day contract, i am so sure i clicked on that. I am really confused and don't want to be stuck in a 24 month contract. Is it easy to change this?
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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎30 Aug 2025 10:58 AM

Re: New contract

Posted by a Superuser, not a Sky employee. Find out more

@angel_pam  If you took out a discounted deal then it will always be a 24 mointh term, there isn't a rolling  31 day contract option on the Sky website, you would have to call Sky for that.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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