@Terrence2610 wrote:
Last night, when trying to log into Netflix using the app, the way we always do, we had to re sign in and it is now part of SKY, we have lost all users and history.
That shouldn't happen as all that happens when you link Sky and Netflix is that Sky take over the billing of your Netflix account. Usually when customers report issues like this its because they have logged into Netflix using a different email address than the one they were using previously for Netflix, and thus have linked their Sky account to a different Netflix account than they were expecting.
I am also concerned we will be paying twice. I just want it the way it was, I dont want Netflix through SKY.
In that case don't login to Netflix on your Sky device, as its the logging in which will link your Netflix and Sky accounts together and have Sky taking over the billing.
Sky Stream and Sky Broadband customerPlease LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
