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Discussion topic: Netflix say my sky email has been hacked cloned

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This message was authored by: Mary.downing

Netflix say my sky email has been hacked cloned

Email from Netflix showing another person's name on my account, requesting a change of email address. Details with Netflix sorted, but say Sky should check to see if anyone else is using my Sky account, looks like changes and charges have increased 

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This message was authored by: caesarome

Re: Netflix say my sky email has been hacked cloned

Posted by a Superuser, not a Sky employee. Find out more

@Mary.downing wrote:

but say Sky should check to see if anyone else is using my Sky account, looks like changes and charges have increased 


I would change your online Sky account password and you might want to gibe some thought to setting up two step authentication on it and if you do this you will be shown and emailed the recovery code of which you need to get safe as you would need this to turn this off.

 

Change password link 

 

two step authentication link 

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