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Discussion topic: Need to speak urgently with a team member

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This message was authored by Bridget+Pius+Gall This message was authored by: Bridget+Pius+Gall

Need to speak urgently with a team member

Tried to cancel my subscription in February and as an old age pensioner found it difficult to get through to a team member I have paid for at least 10 years with no hazzle but I spoke to a uncooperative person and I stopped payment but I completed a questionnaire stating I was left very unhappy after my call to which I got no reply very unsatisfactory client treatment !!! Now I am faced with a bill of 47 euros plus a charge of 12 50 and today I cannot even speak to anybody please take into consideration my annoyance of such appalling customer care for I have subscribed for so long and I no longer can afford it so please address this issue immediately

 

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This message was authored by caesarome This message was authored by: caesarome

Re: Need to speak urgently with a team member

Posted by a Superuser, not a Sky employee. Find out more

Before being able to speak to someone you will need to reinstate your payment method and pay what you owe, once you have done this you should be able to call Sky Ireland.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Need to speak urgently with a team member

Posted by a Superuser, not a Sky employee. Find out more

@Bridget+Pius+Gall 
This is a customer helps customer based forum. I’m afraid you aren’t addressing Sky Customer Services on here. If you've stopped paying that will be why you can't get through to Sky Ireland. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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