Discussion topic: Need an engineer
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Message posted on 27 Jan 2025 04:22 PM
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Need an engineer
I call sky Saturday morning as have no signal said the could not get an engineer out as system was down called again today and told me the same so a company that is in the technical industry that can't get a hold of an engineer amazed me so don't no how long will need to wait as they told me nothing can de done shocking service.
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Message posted on 27 Jan 2025 04:35 PM
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Re: Need an engineer
It could be weeks.
You may wish to see if a local firm can do it quicker (for a charge of course).
Sky may consider a credit once your service is restored.
Message posted on 27 Jan 2025 04:35 PM
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Re: Need an engineer
Yours is the first post I've seen on here suggesting this.
What issue are you having so we know whether it's a Sky engineer or a broadband engineer that's required?
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 27 Jan 2025 04:45 PM
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Re: Need an engineer
Hi its the tv
Message posted on 27 Jan 2025 04:47 PM
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Re: Need an engineer
As @PandJ2020 has correctly pointed out, due to the two recent storms the wait for an actual engineer is likely to be lengthy I'm afraid.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 28 Jan 2025 03:18 PM
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Re: Need an engineer
A couple of Facebook posts in my local town suggest that the current wait time for a Sky satellite engineer is 4-5 weeks, the storm hit hard here last weekend.
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