Discussion topic: My sky is restricted
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Message posted on 07 Dec 2025 01:07 PM
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My sky is restricted
I have paid all the bills on my account and it's still saying my sky services are restricted I don't understand
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All Replies
Message posted on 07 Dec 2025 01:31 PM
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Re: My sky is restricted
This forum is primarily customer-to-customer help, you're not talking to Sky support
Try phoning Sky for an answer
Message posted on 07 Dec 2025 01:35 PM
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Re: My sky is restricted
Were you behind with paying your bills because if you were as well as paying what you owe you also need to setup your monthly payment method again as this will have removed if your services had been restricted.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 07 Dec 2025 01:49 PM
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Re: My sky is restricted
Also, if it was for a missed payment, if your payment was two weeks or more overdue you will have to pay the next bill as well.
Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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