@Graham19671
Your post was temporarily removed as it contains your (former) home address on a public forum. It'll be edited by staff and returned later.
In answer to your question, cancelling broadband involves a 14 day notice period. Your wife won't be able to talk to Sky to report this unless she previously had access to speak to Sky on your behalf and knows the security password. You're still the account holder, so should be able to clarify with Sky why it's gone off prematurely.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
