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Discussion topic: How do i talk to an agent in the uk to sort an ongoing subscription issue

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This message was authored by Scubagpuss This message was authored by: Scubagpuss

How do i talk to an agent in the uk to sort an ongoing subscription issue

Im being sent around the houses regarding cancelling a free trial offer that im being charged for. No one is returning calls as promised and my account has changed without my consent.  Getting very poor service from all agents i talk to. Being a loyal customer means nothing. 


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: How do i talk to an agent in the uk to sort an ongoing subscription issue

Posted by a Superuser, not a Sky employee. Find out more

There's no way to specify a UK call centre when you call. You're connected to the next available adviser regardless of location.

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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: How do i talk to an agent in the uk to sort an ongoing subscription issue

Posted by a Superuser, not a Sky employee. Find out more

There's no way to specify a UK call centre when you call. You're connected to the next available adviser regardless of location.

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