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Discussion topic: My renewal amount is incorrect

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This message was authored by: FrederickBarima

Message posted on ‎24 Aug 2025 12:23 PM

My renewal amount is incorrect

I have recently renewed my broadband superfast and phone for £33.00 per month but my predicted bill is showing as £53.00
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This message was authored by: caesarome

Message posted on ‎24 Aug 2025 12:25 PM

Re: My renewal amount is incorrect

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@FrederickBarima wrote:
I have recently renewed 

How recently as it can take a while for future bills to update.

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This message was authored by: FrederickBarima

Message posted on ‎24 Aug 2025 12:31 PM

Re: My renewal amount is incorrect

Hi, I renewed last week 

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This message was authored by: Daniel0210

Message posted on ‎24 Aug 2025 12:52 PM

Re: My renewal amount is incorrect

Posted by a Superuser, not a Sky employee. Find out more

@FrederickBarima 

Does your next bill cover more than the usual month? Do future bills show the amount you're expecting? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
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Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: caesarome

Message posted on ‎24 Aug 2025 01:01 PM

Re: My renewal amount is incorrect

Posted by a Superuser, not a Sky employee. Find out more
@FrederickBarima wrote:

Hi, I renewed last week 

When is your next bill due to be paid and are the ones after that correct ?

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