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Discussion topic: My mum is end of life and I need to cancel her subscription

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Avatar for Julie245
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This message was authored by: Julie245

Message posted on ‎23 Sep 2025 05:49 PM

My mum is end of life and I need to cancel her subscription

My mum is end of life and I need to cancel her subscription 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎23 Sep 2025 06:01 PM

Re: My mum is end of life and I need to cancel her subscription

Posted by a Superuser, not a Sky employee. Find out more

@Julie245 

So sorry to read this.

 

If you use the options at the bittom

of this page you should be presented with some contact options:

 

https://www.sky.com/help/articles/deceased-sky-account-holder

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎23 Sep 2025 06:44 PM

Re: My mum is end of life and I need to cancel her subscription

Posted by a Superuser, not a Sky employee. Find out more

@Julie245 ....or you could speak to Sky's Accessibility team who may be best placed to manage this for you.

 

https://www.sky.com/help/articles/contacting-sky-accessibility

 

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