Discussion topic: My monthly payment
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Message posted on 03 Jan 2025 05:26 PM
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My monthly payment
I need to know why u taking £58.50 from my account monthly.when it should be 31 ..00 pounds?
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Message posted on 03 Jan 2025 05:30 PM
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Re: My monthly payment
Can u explain why this happened
Message posted on 03 Jan 2025 05:33 PM
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Re: My monthly payment
@Kitche12 wrote:
I need to know why u taking £58.50 from my account monthly.when it should be 31 ..00 pounds?
@Kitche12
Sky will have told you the date any discount was ending when you took it out so if it has ended you’ll be paying the full undiscounted price. Perhaps compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.
If your discounts have ended the best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 03 Jan 2025 05:40 PM
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Re: My monthly payment
@Kitche12 You asked the same thing last month here did you follow the advise then?
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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