0

Discussion topic: My monthly payment

Reply
This message was authored by Kitche12 This message was authored by: Kitche12

My monthly payment

I need to know why u taking £58.50 from my account monthly.when it should be 31 ..00 pounds?

Reply

All Replies

Kitche12
Topic Author
This message was authored by Kitche12 This message was authored by: Kitche12

Re: My monthly payment

Can u explain why this happened 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: My monthly payment

Posted by a Superuser, not a Sky employee. Find out more

@Kitche12 wrote:

I need to know why u taking £58.50 from my account monthly.when it should be 31 ..00 pounds?


@Kitche12 
Sky will have told you the date any discount was ending when you took it out so if it has ended you’ll be paying the full undiscounted price. Perhaps compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discounts have ended the best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by GD1 This message was authored by: GD1

Re: My monthly payment

Posted by a Superuser, not a Sky employee. Find out more

@Kitche12  You asked the same thing last month here did you follow the advise then?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion