My forum status has been reset????

[Chris4Stream1]

Just tried to log in and I'm getting a complete a new profile page.

My profile and status has all been lost. whats going on????

Superusers, please, what is going on????

[GD1]

@Chris4Stream1  Your current profile shos it was created today which suggest your using a different Sky ID to log in to the community.

Is this the one  you should have?  https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3822715

You'll need to find out which Sky ID/email address you created this one under.

[Chris4Stream1]

Year, I just created it because I could not log in with my old profile,

Now I'm getting random error messages, like "you don't has access to that" page

[GD1]

@Chris4Stream1  As advised you account hasn't bee reset.

What was the error message when logging in?   

[Chris4Stream1]

@GD1 

So I'm NOT Chris4Stream1, i'm Chris4Stream

I created Chris4Stream1 because I could not log in as Chris4Stream

I was getting a full page "you can not access this page" as Chris4Stream1, so even the new one wasn't working

[caesarome]

And what was happening when you tried to login as Chris4Stream ?

[GD1]

@Chris4Stream1  You need to use your original user id to login under the correct user name, then when you have done this clear all cookies/browser history to see if it clears the error message.

Creating the new profile starts you from Level 0 again.

[Chris4Stream]

to the superuse what was helping me, i've manged to get back in as Chris4Stream

What was going on??????

[GD1]

@Chris4Stream   I've merged your new post in the stream board to your thread here.

[caesarome]

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@Chris4Stream wrote:

What was going on??????

---

Only you can answer that but usually using the wrong login details can cause issues like this but at least you have the account back.

[Chris4Stream]

@caesarome 

@GD1 

Hi guys, I have no idea what happened, I use google auto complete, and I log just log in most days.

Something went wrong, but I'm but in thinks