0

Discussion topic: My contract

Reply
This message was authored by: MargaretMalone

My contract

My contract is nit up until 8/10/25. I was told it be the same payment each month for 12 months. Now I received an email stating that my contract changes of payment from the 3rd of April 25 was is this happening. I have an email of the agreement of my contract and when it's up and what the payments would be so there shouldn't be any changes made until October.
Reply

All Replies

This message was authored by: MarkGoldsmith

Re: My contract

Posted by a Superuser, not a Sky employee. Find out more

@MargaretMalone wrote:
My contract is nit up until 8/10/25. I was told it be the same payment each month for 12 months. Now I received an email stating that my contract changes of payment from the 3rd of April 25 was is this happening. I have an email of the agreement of my contract and when it's up and what the payments would be so there shouldn't be any changes made until October.

Sky don't do fixed price contracts.

 

In the contract it clearly states Sky can do 1 price rise a year on the list price on their packages ( and they typically do this in April when all the other broadband/tv companies do their price rises).

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by: caesarome

Re: My contract

Posted by a Superuser, not a Sky employee. Find out more

@MargaretMalone 

The discount you have remains on place until that date but was it happening is the price of your package before the discount is increasing hence your price rise.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: PandJ2020

Re: My contract

Posted by a Superuser, not a Sky employee. Find out more

...the 'prices may change' caveat.

 

Actually, read 'may' as 'will'

I am just another Sky customer and my views are my own even if you don't like the answers
Reply