03 Mar 2023 06:10 PM
My contract expires on 22/5/23
yet my April bill show an increase in price any one any ideas why
03 Mar 2023 06:22 PM
Posted by a Superuser, not a Sky employee. Find out more@Raymond007007 Every UK based customer is subject to the April prise rise, your contract is not a fixed price.
03 Mar 2023 06:25 PM
Posted by a Superuser, not a Sky employee. Find out more
@Raymond007007 wrote:
My contract expires on 22/5/23
yet my April bill show an increase in price any one any ideas why
Your contract does not expire until you cancel it, have you given notice to cancel?
03 Mar 2023 06:55 PM
Posted by a Superuser, not a Sky employee. Find out more
@Raymond007007 wrote:
My contract expires on 22/5/23
yet my April bill show an increase in price any one any ideas why
There is an annual price increase as of April 1st, the same as previous years. It’s allowed through your terms and conditions which you’ve agreed to and all customers will be affected. Sky can increase prices once in any 12 month period. Your contract is not a fixed price but your discounts are. If you haven’t received it yet you’ll get an email or letter by the 23 March outlining the increases. As other state your subscription doesn't end until you cancel, only discounted payments end.
03 Mar 2023 06:56 PM
I assume it's the 18 month period that is ending. In April you may be able to recontract and get an offer offsetting that increase.
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