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Discussion topic: Returning Sky Q Hub

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This message was authored by One+of+the+first This message was authored by: One+of+the+first

Returning Sky Q Hub

My contract is ending for broadband, I am keeping TV.

 

Sky wish me to return my Q hub router.

 

We have had it for over four years and as happens, not all original parts are there. Will Sky be upset if I don't have the Microfilter for additional phones and I don't have the original RJ cable (as I needed a longer one) or Microfilter (which developed a fault so I replaced it. Should I keep them as spares for a friend?

 

I obviously have the original Sky Q hub and power cable could I just send them?


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Returning Sky Q Hub

Posted by a Superuser, not a Sky employee. Find out more

I think they just want the Sky Q hub back as per this link:

 

https://www.sky.com/help/articles/return-tv-broadband


Make sure you get and keep proof of posting when sending this off.

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Returning Sky Q Hub

Posted by a Superuser, not a Sky employee. Find out more

I think they just want the Sky Q hub back as per this link:

 

https://www.sky.com/help/articles/return-tv-broadband


Make sure you get and keep proof of posting when sending this off.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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