0

Discussion topic: My bill

Reply
This message was authored by Griffiths53 This message was authored by: Griffiths53

My bill

What is sky signature and why have you taken £36 for it out of my account 

Reply

All Replies

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: My bill

Posted by a Superuser, not a Sky employee. Find out more

@Griffiths53 

Sky Signature is the current basic Sky TV package after which you add any required add-ons such as Cinema, Sports etc. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Griffiths53
Topic Author
This message was authored by Griffiths53 This message was authored by: Griffiths53

Sky signature

How do you cancel sky signature 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky signature

Posted by a Superuser, not a Sky employee. Find out more

@Griffiths53 wrote:

How do you cancel sky signature 


@Griffiths53 

Doing that will cancel your whole TV subscription.


To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion