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Discussion topic: My address has been wrong for 5 months

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This message was authored by: Quadrozzi1987

Message posted on ‎10 Nov 2025 06:13 PM

My address has been wrong for 5 months

I moved house from Da1 to Ss9 in June of this year and looked at my bill and it's STILL showing my old address, how is this possible? Can this be altered as soon as possible please?

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎10 Nov 2025 06:55 PM

Re: My address has been wrong for 5 months

Posted by a Superuser, not a Sky employee. Find out more
@Quadrozzi1987 wrote:

 Can this be altered as soon as possible please?

We can't as we're other customers here... You'll need to contact Sky directly.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: GD1

Message posted on ‎10 Nov 2025 07:00 PM

Re: My address has been wrong for 5 months

Posted by a Superuser, not a Sky employee. Find out more
@Quadrozzi1987 wrote:

I moved house from Da1 to Ss9 in June of this year and looked at my bill and it's STILL showing my old address, how is this possible? Can this be altered as soon as possible please?

Did you inform Sky of the homemove?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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