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Discussion topic: My account shows that my account is restricted but when I click on it it says all paid which it is

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This message was authored by Nichola9 This message was authored by: Nichola9

My account shows that my account is restricted but when I click on it it says all paid which it is

When I log into my sky account is says my account is restricted because of an overdue payment but when I click on this it says thanks for paying the bill and that all services are already active but yet I can't add anything to my account due to restrictions that apparently in place but are not as it's been paid