@Lawrence+cope Sorry your propsed action is anything but "simples"
Bulk direct debits generated by companies like Sky which involve hundereds of thousand of customers in each run are sent to Sky's bank at least 14 days before they are due so they can be processed and sent to the various customer's banks. Its not Sky are too lazy to cancel during that period they physically cannot do so.
Cancelling a direct debit mandate is almost always a bad idea. I spent 20.years running consumer advice centres before I retired where the advisors spent many hours getting customers out of the mess caused by unilaterally cancelling debits. If you have really cancelled all of your Sky products - broadband is cancelled auotomatically by thr one stop switch process but TV contracts are not covered they have to be cancelled by giving 31 days notice directly to Sky - things should be simple but your commitment only ends when any loaned equipment has been accounted for.
Where a debit fails Sky's systems automatically places the account into default which means Sky's customer services agents are then unable to access the accoount details until that default is cleared. This in turn lead in time to debt collection procedures. While in circumstances like yours it can be sorted out manually expect a lot of hassle while that happens. Working with the system is far easier than going against it.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
