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Discussion topic: My Bill

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This message was authored by Ruddick97 This message was authored by: Ruddick97

My Bill

I have a bill for £108 and on my account it says payment has been made on 25th July and the balance due is £0. I havent made a payment for this month yet though?

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This message was authored by caesarome This message was authored by: caesarome

Re: My Bill

Posted by a Superuser, not a Sky employee. Find out more

You should have something like a debit or credit card or a direct debit setup on your account so if you have then the payment would have been taken via this I would have thought.

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Ruddick97
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This message was authored by Ruddick97 This message was authored by: Ruddick97

Re: My Bill

I don't have a direct debit set up I always put in my card details every time I go to pay. So just confused how it says on my account that the balance is £0 and a payment has been recieved 

This message was authored by caesarome This message was authored by: caesarome

Re: My Bill

Posted by a Superuser, not a Sky employee. Find out more

It might be that they took the payment automatically from the card you use as the terms and conditions do state that you have to have a regular payment set up so Sky can take it from you each month.

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