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Discussion topic: Moving into family members home who has sky and taking mine with me HELP!

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This message was authored by Emma3108 This message was authored by: Emma3108

Moving into family members home who has sky and taking mine with me HELP!

Hi I will shortly be moving in with my Mum, I have Sky Glass TV and the rest of the deal, she also has the same, I intend to keep my package as moving there will only be temporary. How will this work? Do I need to keep my broadband also despite her having it already? I am a little confused.

 

Thanks in advance for any advice!

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Moving into family members home who has sky and taking mine with me HELP!

Posted by a Superuser, not a Sky employee. Find out more

You'll have to call Sky to see what options you have, but AIUI you cannot perform a 'home move' where there's an existing account.

I am just another Sky customer and my views are my own
This message was authored by GD1 This message was authored by: GD1

Re: Moving into family members home who has sky and taking mine with me HELP!

Posted by a Superuser, not a Sky employee. Find out more

@Emma3108 wrote:

Hi I will shortly be moving in with my Mum, I have Sky Glass TV and the rest of the deal, she also has the same, I intend to keep my package as moving there will only be temporary. How will this work? Do I need to keep my broadband also despite her having it already? I am a little confused.

 

Thanks in advance for any advice!


If there is already an account with Sky for TV & Broadband you won't be able to have yours active as well as your mother, you'll need to cancel your subs if outside the minimum term and start again when you move back to your own place.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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