17 Sep 2024 03:09 PM
Hi I will shortly be moving in with my Mum, I have Sky Glass TV and the rest of the deal, she also has the same, I intend to keep my package as moving there will only be temporary. How will this work? Do I need to keep my broadband also despite her having it already? I am a little confused.
Thanks in advance for any advice!
17 Sep 2024 03:27 PM
Posted by a Superuser, not a Sky employee. Find out moreYou'll have to call Sky to see what options you have, but AIUI you cannot perform a 'home move' where there's an existing account.
17 Sep 2024 03:28 PM - last edited: 17 Sep 2024 03:28 PM
Posted by a Superuser, not a Sky employee. Find out more
@Emma3108 wrote:
Hi I will shortly be moving in with my Mum, I have Sky Glass TV and the rest of the deal, she also has the same, I intend to keep my package as moving there will only be temporary. How will this work? Do I need to keep my broadband also despite her having it already? I am a little confused.
Thanks in advance for any advice!
If there is already an account with Sky for TV & Broadband you won't be able to have yours active as well as your mother, you'll need to cancel your subs if outside the minimum term and start again when you move back to your own place.
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