0

Discussion topic: Moving home

Reply
This message was authored by Pearl3 This message was authored by: Pearl3

Moving home

I am moving house on 15th January 2025. I will be in temporary accommodation so do not need sky. What do I do with my package and boxes until I get new premises 

Reply

All Replies

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Moving home

Posted by a Superuser, not a Sky employee. Find out more

@Pearl3 wrote:

I am moving house on 15th January 2025. I will be in temporary accommodation so do not need sky. What do I do with my package and boxes until I get new premises 


If you are within a minimum term contract then you cannot cancel.  So you'll have to continue paying for your package even if you cannot access it via your boxes.  If you are not within a minimum term then you can give 31 days notice to cancel.  (And would have to resubscribe later - but you will not be considered a 'new customers' so the best deals won't be available to you)

 

You have to give 2 weeks notice for a home move - so perhaps worth doing now.  You need to keep hold of the boxes if you do not cancel.

I am just another Sky customer and my views are my own
This message was authored by RukaYusuf This message was authored by: RukaYusuf

Re: Moving home

I am moving house 9th of December and want my sky to be activate in my new house by 10th of December 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Moving home

Posted by a Superuser, not a Sky employee. Find out more

@RukaYusuf 

 

That's far too short a notice period: broadband has a minimum ten working day lead time.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion