04 Dec 2024 10:58 AM
I am moving house on 15th January 2025. I will be in temporary accommodation so do not need sky. What do I do with my package and boxes until I get new premises
04 Dec 2024 11:06 AM
Posted by a Superuser, not a Sky employee. Find out more
@Pearl3 wrote:I am moving house on 15th January 2025. I will be in temporary accommodation so do not need sky. What do I do with my package and boxes until I get new premises
If you are within a minimum term contract then you cannot cancel. So you'll have to continue paying for your package even if you cannot access it via your boxes. If you are not within a minimum term then you can give 31 days notice to cancel. (And would have to resubscribe later - but you will not be considered a 'new customers' so the best deals won't be available to you)
You have to give 2 weeks notice for a home move - so perhaps worth doing now. You need to keep hold of the boxes if you do not cancel.
06 Dec 2024 12:54 PM
I am moving house 9th of December and want my sky to be activate in my new house by 10th of December
06 Dec 2024 01:05 PM
Posted by a Superuser, not a Sky employee. Find out more
That's far too short a notice period: broadband has a minimum ten working day lead time.
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