@Terri93 wrote:
I called up a week ago to day two payments had been made im still awaiting my money back
@Terri93
If you are new to the forum then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.
If you've already called Sky about this (which appears to have been caused by you making an unnecessary manual payment), the refund from Sky usually takes 3-5 working days. If it hasn't been refunded by Monday, and it's still showing as a credit on your Sky account, post back on this thread and we can ask the Community Messaging Team to look into it.
▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
