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Discussion topic: Mobile bill wrong

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This message was authored by: Lucy220

Message posted on ‎03 Dec 2025 07:07 AM

Mobile bill wrong

I am being charged for both my old phone and my new even though I've had confirmation my old phone was received why has it not changed the swap happened in Sept ??

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎03 Dec 2025 07:10 AM

Re: Mobile bill wrong

Posted by a Superuser, not a Sky employee. Find out more

@Lucy220 query this by calling Sky.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Lucy220

Message posted on ‎03 Dec 2025 07:48 AM

Re: Mobile bill wrong

Hey, yeah I have twice all they say is it will change eventually but I'm still being billed incorrectly 

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